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Privacy Policy and Protection of Privacy

Last update: 22.09.2022

This Privacy Policy describes our policies and procedures for collecting, using and disclosing your information when you use the Service and informs you of your privacy rights and how the law protects you.

We use Your personal information to provide and improve the Service. By using the Service, You consent to the collection and use of information in accordance with this Privacy Policy.

1. About our Privacy Policy

This Privacy Policy applies to Personal Information that ME. collects with your consent or in an automated manner when you visit our Platform or use our Services. We explain below why and how we process your Personal Information.

We may update this Privacy Policy at any time, and we will notify you by email, or other electronic means of notification, promptly before such changes take effect.

2. Lexicon

Words whose initial letter is capitalized have meanings defined in the following conditions. The following definitions have the same meaning whether they appear in the singular or plural.

For the purposes of this Privacy Policy: 

  • Account means a single account created for You to access our Service or portions thereof. 

  • Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, interests, or other securities entitled to vote for the election of directors or other management authority. 

  • Application means the software provided by the Company downloaded by You to any electronic device, referred to as ME. 

  • The Company (referred to as "the Company", "ME. MOBILE ECOSYSTEMS" or "Us" in this Agreement) refers to ME. DIGITAL SOLUTIONS SAS, 45 boulevard Victor Hugo - ATELIER B.45 - 92110 Clichy-Batignolles, FRANCE. 

For the purposes of the GDPR, the Company is the Data Controller. 

  • Cookies are small files that are placed on your computer, mobile device or other device by a website, containing details of your browsing history on that website among its many uses. 

  • Country refers to: France.

  • The Controller, for the purposes of the GDPR (General Data Protection Regulation), means the Company as the legal entity that, alone or jointly with others, determines the purposes and means of the processing of Personal Data.

  • Device means any device that can access the Service, such as a computer, cell phone or digital tablet. 

  • Personal data is any information relating to an identified or identifiable individual.

For the purposes of the GDPR, Personal Data means any information about you such as a name, identification number, location data, online identifier, or one or more factors specific to physical, physiological, genetic, mental, economic, cultural or social identity. 

  • The Service refers to the Application or the Website or both. 

  • Provider means any individual or entity that processes data on behalf of the Company. This includes third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to provide services related to the Service, or to assist the Company in analyzing how the Service is used. For purposes of the GDPR, service providers are considered data processors. 

  • Usage Data refers to automatically collected data, either generated by the use of the Service or from the Service infrastructure itself (e.g., the duration of a page visit). 

  • The website refers to ME. Mobile Ecosystems, accessible from

  • You means the person accessing or using the Service, or the company or other legal entity on whose behalf such person accesses or uses the Service, as the case may be. 

Under the GDPR (General Data Protection Regulation), you can be referred to as the data subject or user because you are the person using the service.

3. How to contact us ?

You can contact us in different ways:

4. Collection of your personal data

When using our service, we may ask you to provide certain personally identifiable information that may be used to contact or identify you. Personally identifiable information may include, but is not limited to:

  • Email address

  • Phone number

  • State, Province, Postal Code, City, Country

  • Usage data

Usage data 

Usage Data is collected automatically when you use the Service. 

  • Service Usage Data: Data is collected on the features the user uses, the services and the partner pages visited. This data includes search queries, but also includes the settings selected and the software configurations most used.


  • Device, Connectivity and Configuration Data: Data is collected about the device and the network used to connect to our products. This primarily includes data about the Android operating system. It also includes IP addresses, device identifiers (such as IMEI number), and regional and language settings.         

  • Error reports and performance data: Data is collected regarding product performance and any problems encountered with these services. This data helps us diagnose problems with the services used, improve them and provide appropriate solutions where necessary. Depending on the services and settings, error reports may include data such as the type or severity of the problem, information about the state of the device and application when the error occurred and when it was diagnosed, and data about other applications on your device as well as system and registry data about software installations and hardware configurations.


5. Use of your personal data 

The Company may use Personal Data for the following purposes: 

  • To provide and maintain our Service, including to monitor the use of our Service.

  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide may give You access to various features of the Service that are available to You as a registered user.

  • For the performance of a contract: the development, compliance and performance of the purchase contract for the products, items or services you have purchased or any other contract with us through the Service.

  • To contact you: To contact you via email, phone calls, SMS or other equivalent forms of electronic communication, such as mobile application push notifications regarding updates or informational communications related to contracted features, products or services, including security updates, when necessary or reasonable for their implementation.

  • To provide you with news, special offers and general information about other goods, services and events we offer that are similar to those you have already purchased or inquired about, unless you have opted out of receiving such information.

  • To manage your requests: To answer and manage your requests to us.

  • For Business Transfers: We may use Your information to evaluate or conduct a merger, divestiture, reorganization, dissolution, or other sale or transfer of all or a portion of Our assets, whether as part of a going concern or as part of a bankruptcy, liquidation, or similar proceeding, in which the Personal Data We hold about our users of the Service is one of the transferred assets.

  • Other Purposes: We may use your information for other purposes, such as analyzing data, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our service, products, services, marketing and your experience. 

We may share your personal information in the following situations: 

  • With service providers: We may share your personal information with service providers to monitor and analyze the use of our service, to contact you.

  • For Business Transfers: We may share or transfer Your Personal Information as part of or during the negotiation of any merger, sale of Company assets, financing or acquisition of all or part of Our business to another company.

  • With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to comply with this Privacy Policy. Affiliates include our parent company and any other subsidiary, joint venture partner or other company that we control or that is under common control with us.

  • With other users: When you share personal information or otherwise interact in public areas with other users, that information can be viewed by all users and can be distributed publicly to the outside world.

  • With your consent: We may disclose your personal information for any other purpose with your consent.


6. Retention of your personal data

The Company will retain Your Personal Data only as long as necessary for the purposes set forth in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain Your Data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies. The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except where such data is used to enhance the security or improve the functionality of our service, or where we are legally required to retain such data for longer periods.

7. Transfer of your personal data 

Your information, including Personal Data, is processed at the Company's operating offices and at any other location where the parties involved in the processing are located. This means that this information may be transferred to - and stored on - computers located outside of your state, province, country or other governmental jurisdiction where data protection laws may differ from those of your jurisdiction. 

Your consent to this Privacy Policy followed by your submission of this information represents your agreement to such transfer. The Company will take all steps reasonably necessary to ensure that Your Data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to any organization or country unless there are adequate controls in place, including the security of Your data and other personal information.


8. Why is it necessary for you to provide us with some of your Personal Information?

There are times when we need you to provide us with certain Personal Information. We collect this information when it is necessary to provide our Services or for legal reasons. For example, we need to collect your email address when you create an account on our platform. 

Your failure to provide us with this mandatory information may directly affect your use of our Services: We will not be able to create your account and therefore We will not be able to provide all or part of our Services, etc.


9. Why do we collect your Personal Information and how do we use it?

We need to use your Personal Information in various situations because we have a lawful basis for processing, which may be: 

  • Consent: You have given Your consent for the processing of Personal Data for one or more specific purposes.

  • Contractual Necessity: The provision of Personal Data is necessary for the performance of a contract with You and/or any pre-contractual obligations of the same.

  • Legal Obligations: The processing of Personal Data is necessary to comply with a legal obligation to which the Company is subject.

  • Vital interests: Processing of personal data is necessary to protect your vital interests or those of another individual.

  • Public interests: The processing of Personal Data is related to a task that is carried out in the public interest or in the exercise of the public authority vested in the Company.

  • Legitimate interests: The processing of Personal Data is necessary for the purposes of the legitimate interests pursued by the Company. 

In any case, the Company will be happy to help clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a legal or contractual requirement, or a requirement necessary for the conclusion of a contract.

10. How long do we keep your Personal Information?

The Company will retain Your Personal Data only as long as necessary for the purposes set forth in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain Your Data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies. The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except where such data is used to enhance the security or improve the functionality of our service, or where we are legally required to retain such data for longer periods. 

Please note that even if your account and Personal Information are deleted:

  • Your contributions and comments will be kept anonymous. 

  • Your private messages will always remain accessible to your recipients.


11. Disclosure of your personal data

Commercial transactions

If the Company is involved in a merger, acquisition or sale of assets, Your Personal Data may be transferred. We will notify you before Your Personal Data is transferred and becomes subject to a different privacy policy. 

Application of the law 

In certain circumstances, the Company may be required to disclose Your Personal Data if required by law or in response to valid requests from public authorities (e.g., a court or government agency). 

Other legal requirements 

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to: 

  • Comply with a legal obligation

  • Protect and defend the rights or property of the Company

  • Prevent or investigate possible wrongdoing in connection with the Service

  • Protect the personal safety of the Service Users or the public

  • Protection against legal liability.

12. Your rights under the GDPR

The Company is committed to respecting the confidentiality of Your Personal Data and to ensuring that You can exercise Your rights. You have the right under this Privacy Policy, and under the law if you are within the EU, to:

  • Request access to your personal data. The right to access, update or delete information We have about You. Where possible, you may access, update or request deletion of Your Personal Data directly in the Settings section of Your account. If you are unable to perform these actions yourself, please contact us for assistance. This also allows you to receive a copy of the Personal Data we hold about you.

  • Request correction of personal data we hold about you. You have the right to have any incomplete or inaccurate information we hold about you corrected.

  • Object to the processing of your personal data. This right exists when we rely on a legitimate interest as a legal basis for our processing and there is something in your particular situation, which causes you to object to our processing of your personal data on this ground. You also have the right to object when we process your personal data for direct marketing purposes.

  • Request the deletion of your Personal Data. You have the right to request Us to delete or remove Personal Data where there is no valid reason for Us to continue processing it.

  • Request the transfer of Your Personal Data. We will provide you, or a third party you select, with your Personal Data in a structured, commonly used and machine-readable format. Please note that this right only applies to automated information that you initially consented to us using or where we used the information to perform a contract with you.

  • Withdraw your consent. You have the right to withdraw your consent to the use of your personal data. If you withdraw your consent, we may not be able to provide you with access to specific features of the service.

13. Exercising your data protection rights under the GDPR

You may exercise Your rights of access, rectification, cancellation and opposition by contacting Us. Please note that we may ask you to verify your identity before responding to such requests. If you make a request, we will do our best to respond as soon as possible. You have the right to complain to a data protection authority about our collection and use of your personal data. For more information, if you are in the European Economic Area (EEA), please contact your local EEA data protection authority.

To exercise your other rights, please contact us as described in Section 3 of this Privacy Policy. Please note that we may ask you to prove your identity to ensure that we are speaking directly to you.

We will make sure to take your request into account and get back to you within a month.

In exceptional cases, we may not be able to comply with your request because the rights related to your Personal Information only apply in certain circumstances or depend on the legal basis for processing: we will then inform you of this impossibility.


14. Protection of children's privacy

Our Service is not directed to persons under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you know that your child has provided us with personal data, please contact us. If we learn that we have collected personal information from individuals under the age of 13 without verification of parental consent, we will take steps to delete that information from our servers. If we need to rely on consent as the legal basis for processing your information and your country requires parental consent, we may require your parent's consent before collecting and using that information.


15. Changes to this Privacy Policy

We may update our privacy policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page. We will notify You by email and/or by a prominent notice on Our Service, prior to the change taking effect and will update the "Last Updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy regularly for any changes. Changes to this Privacy Policy are effective when posted on this page.

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